Model A1136 / 30, 60, or 80 GB hard drive / black or white plastic front

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How do I fix my broken iPod?

My ipod won't turn on or connect on my computer. Every time I try to turn my ipod on it tells me to visit apple support and has an ipod with a dead face. What can I do to fix it?

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Brenda, just noticed you never got an answer to your question. Does it still matter or did you get it resolved?


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Here's the link to Apple's support on how to fix the Sad Face icon on your iPod:

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Brenda will be eternally grateful.
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