Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.

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Will I be able to get back into the device?

My stepmother gave me her iPhone 5 for my birthday, I user it for about a year now and it was acting kind of slow so I decided to update it, after it updated and it has an activation lock on and she doesn't remember her apple id or email password to change her information to get back in the device

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So, you're telling me for a year, you've not had to download any apps or anything? So you wouldn't know the password to download anything etc.?

Unfortunately, removing the iCloud isn't possible unless you know the details, or try to reset the password through iCloud, but only if you know the email.

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The phone was presented to me as new, I set it up with my information( I was upgrading to a new iPhone) but I updated it to the most recent one a few months ago but when the activation lock popped up it wasn't my iCloud information


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Go to apple. Probably with your mom/stepmom. They can email her a new password to her email

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Enchante Newman will be eternally grateful.
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