Rep: 49
2
1
My phone just suddenly stopped working then froze after this it would not turn on, I tried to reboot it and charge it nothing works and this phone was purchased 2 weeks ago.
Is this a good question?
Rep: 21.2k
5
19
70
If it's only two weeks old there is no point in trying to repair it yourself, get it repaired or replaced under warranty from a Samsung store, as this is more than likely a manufacturing fault. :-)
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Rep: 23
2
Hold the power & vol down button for about 10 seconds; the phone should restart & be slow; restart again & it should be as good as new.
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2 Comments
What was the battery level when it froze?
by Ann
if it was purchased two weeks ago then return it, it is probably a manufacturer defect
by echow2001