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PS4 Controller model CUH-ZCT1. Released in November 2013 by Sony Computer Entertainment, this six-axis, 3.7 V lithium ion battery controller is uncomplicated to repair.

310 Questions View all

Dualshock 4 only works in PS4 safe mode?

I'm having problems with my Dualshock 4 controller.

If it's not plugged in with the USB cable, it does nothing. No lights when I press the PS button.

When I turn on the console, it says connect the controller with the USB cable and press the PS button. When I do that, nothing happens. No lights on the controller and no response from the PS4.

However, when I turn on the console in safe mode, the controller seems to work just fine.

When I try to connect the controller to my PC with the USB cable, it continually disconnects and reconnects.

I have tried 3 different USB cables, including the one it came with. This is the controller that came with the console.

What can I do?

Answer this question I have this problem too

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have you found a solution for that mate ? because I have this issue too

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5 Answers

Might be the bluetooth chipset or the bluetooth antena

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I think your Bluethoot antenna is broken. I have the same problem, tried with different controllers, and tried my controller on another PS4 without any problem.

Im considering to buy a wired controller, does anybody know if that will work out?

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I have the same problem. No solution. Going to the service centre tomorrow.

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I need help with this too.

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Hey, any update on if you were able to fix it ? I need help.

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Yes. I had to mail it to sony. I exhausted all troubleshooting methods.

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A wired controller does work. Still can't seem to get a wireless controller to stay connected outside of the safe mode screen.

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I ended up having to mail mine in

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slickstretch30 will be eternally grateful.
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