Repair and support for the 2015 version of the Google-produced laptop line, the Chromebook Pixel. This newer version improves the processing power, battery life and add new features to the 2013 model.

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How can I reset a 'managed by' chromebook pixel?

Hi guys! I recently bougth a used chromebook pixel on eBay. Unfortunately, it is 'managed by ...' and I have no idea about how to reset it.

Is it possible?

Thank you so much and sorry for my bad english :)

Answer this question I have this problem too

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Contact organisation that it is managed by and ask them to clear it for you, shouldn't be any problems if they've sold or given it away.

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Thank you for your answer but I haven't been able to do that! The organization seems to do not exist, I looked for it on google but there was not any good result. The seller does not answer and I did not pay with paypal, so my chromebook is such a beautiful 400€ ornament.

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@Luca Manna - Were you able to get to get this sorted? Is the Chromebook working now?

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I seem to have accidentally deleted my first answer :(. You could try following this guide to "power-wash" your device externally to the logon screen. I am assuming that you are using the device for personal reasons and will not need to "enrol" your device in to another organisation.

Regards

Alex

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Yeah, just for personal use; I'll try tonight! Thank you so much!!

Regards

Stefano

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Forced enrollment is what I am facing too, I discovered who the organization is and called them, just to see how they respond. Oh, you most likely have a virus on your windows machine... (me)It is a chromebook... (them) Just reboot it and log in again. (me) this laptop was sold from your organization and needs to be wiped, it has corporate data on it.... (them) Just insert a Windows 10 boot disk and it will work... (me) <click>

You are faced by a "forced enrollment" which indeed makes the unit no longer usable, or is it.... Two ways to go about this, on the laptop is a VPD (read up on RMA Shim) or TPM that contains a serial number tied to a tag on the machine.

Using an Eeprom socket reader (look like a big clothing pin) that can read the 8 pins on the chip. Extract into an EeProm reader program through a USB dongle like this: https://www.amazon.ca/gp/product/B01JIND...

Write a new serial number.

OR replace the motherboard, ebay is selling them.

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Luca Manna will be eternally grateful.
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