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Repair information and guides for the Apple iPhone 5c that was announced on September 10, 2013. Model: A1532, A1456

1233 Questions View all

iPhone screen went black but is on

Hi,

I was using my iphone 5c just a moment ago and was on facebook, then the phone locked up, i couldnt do a thing, then the top quarter of the picture started to do almost like a dissolving thing so that the picture started disappearing, then the screen went blank,

Here's the steps i have taken to resolve this.

Tried turning it off using the power button - Did nothing, screen is still black

Tried holding the power button and home button together - Did nothing, screen is still black

Replaced the screen - Did nothing, screen is still black

Tried plugging it into the computer and doing a reset - Did nothing, screen is still black

However, i can ring the phone and it rings.

So whats the problem? why has my phone randomly died? could it be that the gpu chip has committed suicide?

Answered! View the answer I have this problem too

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Chosen Solution

You did everything right in terms of troubleshooting. It sounds like the LCD has gone bad. Luckily, this is is a relatively easy fix if you take a look at the iFixit guide. This will also provide the link to the kit you will need in order to do the repair if you do not have the tools.

Just so you are aware, the part does not include the home button or the front camera assembly. These will need to be transferred to the new screen. Be sure to use heat to remove the button and camera because simply pulling them off can tear the cables.

Home Button Guide

Front Camera Guide

iPhone 5c LCD and Digitizer Image

Guide

iPhone 5c LCD and Digitizer Replacement

Difficulty:

Moderate

30 minutes - 1 hour

iPhone 5c Home Button Image

Guide

iPhone 5c Home Button Replacement

Difficulty:

Moderate

1 - 2 hours

iPhone 5c Front-Facing Camera and Sensor Cable Image

Guide

iPhone 5c Front-Facing Camera and Sensor Cable Replacement

Difficulty:

Moderate

40 minutes - 1 hour

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