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6th generation Android smartphone designed by Google and manufactured by LG. Model LG-H790. Released October 2015.

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Why does my screen go black?

My screen goes black when I receive or make calls. I can answer or dial but immediately the screen goes black. I can hear & the other caller can hear but the screen goes black throughout the call and afterwards. I can't put the caller on speaker, mute,etc. However, if I plug in my headset then the screen stays on . What's happening & what can be done to fix it?

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2 Answers

Your proximity sensor is being blocked or it's going bad. easiest thing to isolate that problem is replace your proximity sensor assembly.

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That isn't so easy with the Nexus 5X though is it?

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mbrls2000 will be eternally grateful.
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