My speaker won't make sound.
Help! My SoundLink Color says it is connected, but there is no music playing. What could be causing this?
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No audio from a Bluetooth® device
Applies to: SoundLink Color Bluetooth® speaker
To resolve this issue, please try the following:
Make sure your device is connected to the speaker
Make sure the speaker is not muted and the volume is up
Make sure your Bluetooth device is playing audio, and the volume is up
Your Bluetooth device may be out of range. Try moving it closer to the speaker
Move your Bluetooth device and/or the speaker away from other devices that generate electromagnetic interference. Examples are cordless phones, microwave ovens, wireless network routers, or other Bluetooth devices
If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth functionality
Turn the speaker off and back on
If you're hearing audio from a different Bluetooth device, pause audio on that device.
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