The Bose SoundLink Color is a Bluetooth speaker, designed as a more affordable and portable alternative to the SoundLink Mini.

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My speaker won't make sound.

Help! My SoundLink Color says it is connected, but there is no music playing. What could be causing this?

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Bose SoundLink Color Troubleshooting

No audio from a Bluetooth® device

Applies to: SoundLink Color Bluetooth® speaker

To resolve this issue, please try the following:

Make sure your device is connected to the speaker

Make sure the speaker is not muted and the volume is up

Make sure your Bluetooth device is playing audio, and the volume is up

Your Bluetooth device may be out of range. Try moving it closer to the speaker

Move your Bluetooth device and/or the speaker away from other devices that generate electromagnetic interference. Examples are cordless phones, microwave ovens, wireless network routers, or other Bluetooth devices

If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth functionality

Turn the speaker off and back on

If you're hearing audio from a different Bluetooth device, pause audio on that device.

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