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Repair information and guides for the Apple iPhone 5c that was announced on September 10, 2013. Model: A1532, A1456

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Black screen but power is on.

Hi,

The screen on my daughter's phone won't light up. I'm able to restore the phone when connected to my macbook, so, it's powered on. That did not fix the problem. I opened it to ensure the connections were all secure and that did not fix the problem. One thing that is odd is that the phone does not vibrate or ping when plugged in. This leads me to believe it's something other than just a bad screen. Any thoughts?

Thanks.

Answer this question I have this problem too

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This is caused when a wire becomes loose. A display flex cable may have been unplugged

To fix this, unplug the iPhone and open it up

On the bottom right there should be a long metal plate with 2 screws in it

Remove the screws and unplug the flex cable

This is the battery

Now do the same to the display flex cables.

Now plug in the Display flex cables only and secure the base plate to the display flex wires

After that go ahead and reconnect the battery

DO NOT POWER IN THE DEVICE YET

now put the plate back on the battery flex cable and carefully close the phone back up

Now try to power it on

TaDa! You should be powered on!

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5 Comments:

Hey Jake,

Thanks for your comment. I wasn't particularly detailed in describing what I did when opening the phone, but, this is essentially what I did and no luck. I'm thinking something else is going on since there's no sound and no vibration when I connect a usb cable.

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I had this same issue while replacing my iPhone 5c screen and this fixed it for me

Try that but instead only unplug the battery

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Did you experience the same issue where the phone was definitely on, but, it would not vibrate make sound in addition to the black screen?

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Yes...not sure why this happens

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I gave it a try just unplugging the battery first. No luck. Then, tried both the battery and the screen. Again no luck.

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jeremymayes will be eternally grateful.
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