Micro USB power port not working

It's a stock phone. I owned it without any issues for about 6 months. The phone stopped charging. I rebooted and cleaned cache without any results.

I tried original and third party chargers (all them previously worked)

Please advise.


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Have you visually inspected the charging port, with a magnifying glass, to ensure that the connecting pins are straight and parallel (not damaged in other words) and that there is no foreign matter in the port enclosure.

Also with the charger connected does to port feel secure if you gently (stress gently) move the cord from side to side or up and down? In other words does it feel loose?

Update (05/06/2016)


Here is a link to a video which shows how to dis-assemble a Moto X. I'm not sure if this is your exact model. You may have to search further to verify. Once dis-assembled you should have access to the USB port.

It looks as though the port is surface mounted on the systemboard so you will need the appropriate skills if you wish to replace it. Once you have found the correct type of USB connector of course.

If you have any doubts take it to a reputable, professional mobile phone repair service and have them do it.


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First of all, Thant you for replying!

I have inspected the port, one pin is missing, or is very short. I can't believe i broke it!

I found one cable that charges the phone. At this point I'm not sure how long this cable will continue to work, I'm concerned that at some point even this cable will stop working...

I'm handy with a solderer, but not sure which is a direct replacement part for this micro USB port replacement.


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Romic will be eternally grateful.
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