iPhone 5 Stuck In Bootloop... Any Help?

Question

iPhone 5

Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

2522 Questions View all

Question Closed

Mojo Denis @mojodenis

Rep: 1

1

Posted: May 2, 2016

Options

iPhone 5 Stuck In Bootloop... Any Help?

My iPhone 5 was given to me by a friend and it is in a boot loop. I tried restoring but i get error 9 and my phone is only recognized by the computer in recovery/DFU mode. At first, I thought it was because of the battery, so i took a 100% charged battery from another iPhone 5 and installed it but it still boot loops. Now, I don't know if its because of a chip or the dock connector. Any Suggestions? Thanks

Answer this question I have this problem too

Is this a good question?

Yes No

Score 0

Add a comment

1 Answer

iApple @iapple Rep: 3.6k 10 10 3 · Answer 1 · 2016-05-02T13:22:18-07:00

Most Helpful Answer

iApple @iapple

Rep: 3.6k

10

3

Posted: May 2, 2016

Options

Hey Mojo, here are some things I'd recommend you try:

Different USB Cable

The iTunes error 9 usually occurs when the device is unplugged during the restoration process. Replace your lightning USB cable and try again.

Update iTunes

Reinstall iTunes or update it.

Different Computer

I've been through this situation before where I installed a faulty jailbreak tweak and bricked my device. I tried to install a new version of iTunes on my new computer and it successfully restored my device.

Disassemble and Reassemble

Disassemble and reassemble the device. Maybe you missed something. Follow this guide on battery replacement for instructions.

Different Battery

Purchase a different battery and try it with that. I doubt there is an issue with the battery because your device boots up.

Logic Board Damaged

Your logic board might have a damaged battery connector which is causing this bootloop. Here is the guide for replacing this. You can replace the battery connector itself on the logic board, but that would require soldering.

-Let me know how it goes.

Product

iPhone 5 Battery

$29.99

Guide

How to replace your iPhone 5 battery

Difficulty:

Moderate

—

15 minutes - 1 hour

Guide

iPhone 5 Logic Board Replacement

Difficulty:

Moderate

—

1 - 2 hours

Was this answer helpful?

Yes No

Score 1

10 Comments:

Thank you for answering sir. I appreciate it. I think it gives an error 9 because the iphone is only recognized when in recovery/DFU mode, so when itunes tries to install the firmware it shuts off and therefore disconnects, but i may be wrong. i will try another computer and will reinstall itunes right now. Im using a different cable too. Thanks again!

May 2, 2016 by Mojo Denis

No problem! I'm glad I can help :)

-If the phone doesn't restore then there might be an issue with your battery connector on the logic board. But before you replace it, disassemble and reassemble your device first.

May 2, 2016 by iApple

When you say disassemble and reassemble my device, your saying to take out all the parts and put them back right? Just clarifying.

May 2, 2016 by Mojo Denis

Yes, because before you do any replacements, it's important to check if any mistake was made and confirm if anything actually needs replacements.