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2.5 GHz dual-core Intel Core i5 processor (Turbo Boost up to 3.1 GHz) with 3 MB shared L3 cache.

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Question Mark folder after dropping it

I dropped my Mac slightly and it hit on the side. When I opened it right after it was on sleep mode, the next day the computer was slow and I could not log in. Then I shut it down and turned on again, a folder with a question mark appears. Then I restarted it pressing command R for Internet recovery, it shows my wifi network but I can't connect to it, after sometime it shows 2002f.

Could be that some cable has a bad connection or I really damaged my HD?

Any help would be really appreciated as now I'm in Brazil and there is only one Apple Store in my city which has no times available to fix my Mac. If anyone can also let me know the tools such as torx screwdriver number to open this model I will be very happy.



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1 Answer

Chosen Solution

So, to start these computers have Solid State Drives which are fairly resilient against drops. It's odd that you would be getting boot device not found screen after the drop. Either way I would open up the computer(be mindful of electrostatic discharge, ground yourself or use a ESD strap) check all the connections on the board and the connection for the SSD. Something might have come loose from the drop. Here is a guide on how to get into the computer and to the SSD, it will also tell you what tools will be needed:

MacBook Pro 13" Retina Display Late 2012 SSD Replacement

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Thank you, I will see if I can find the tools to open it here.


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