Why am I not receiving some text messages?

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iPhone 4

Fourth generation iPhone. Repair is straightforward, but the front glass and LCD must be replaced as a unit. GSM / 8, 16, or 32 GB capacity / Model A1332 / Black and White. This page aims to help users troubleshoot, fix, and seek help for the iPhone 4.

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Jill Lewis @jml222

Rep: 13

1

Posted: May 1, 2016

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Why am I not receiving some text messages?

My phone is randomly not receiving text messages from some friends. We have been texting back and forth with no problems, and all of a sudden I can't receive their text messages. This has happened twice over the past 2 months. I don't have any blocked numbers in "settings" so that isn't the issue. They can receive my text messages and when they reply, it's being reported that their text messages have been delivered. But they never show up on my phone. My friends have sent text messages on different days asking why they haven't heard from me.

Answer this question I have this problem too

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3 Answers

iApple @iapple Rep: 3.6k 10 10 3 · Answer 1 · 2016-05-01T17:53:05-07:00

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iApple @iapple

Rep: 3.6k

10

3

Posted: May 1, 2016

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Hey jml222, here are some things you can try:

Reset Network Settings

Settings->General->Reset->Reset Network Settings

Force Reset

Hold the home and power buttons until the screen turns black and let go when you see the Apple Logo.

Clean the SIM Card

Eject your SIM card using the sim card ejecting tool or a needle. Press the tool in the hole on the side of your iPhone to take out the SIM tray (If you have don't see a SIM tray on the side of your iPhone, follow the next advice). Take a can of compressed air and blow it inside carefully. Clean the SIM card as well.

Contact Your Service Provider

Contact your service provider and inform them about your issues. If they blame the network, tell them you'll switch to a different carrier (lol).

Turn on Airplane Mode

Try leaving airplane mode on for 1 minute. Then test the messages.

Restore Your Device

If all the above don't work do a clean factory restoration of the device using iTunes.

-Let me know if this helps.

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Thank you. It worked. I did everything (except the SIM Card and factory restoration). The 2 people I was having problems with were sending iMessages.