The Alcatel One Touch Idol 3 features a 5.5 inch, 1080 x 1920 display powered by a 1.5 GHz processor.

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ear speaker is not working, but loudspeaker and headphone is fine.

When i make call or receive a call, i'm not hearing anything on the ear piece, if i use it in Loud speaker and ear phone its working fine, What is the issues? how to fix this?

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HELP! I bought the Idol 3 5.5" because the speakers were so loud, now after only 7 months I can't hear people talking when they call or when I play YouTube videos! I have tried tapping the speakers and canned air and still can't here $#!+ it is so frustrating! I usually have new phones for 2 years before problems show up. What can I do about this? Please let me know what I can do to fix this.

Thank you very much for your help,

BZ

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Just had my Alcatel IDOL 4S phone serviced at the Microsoft Store. After having a problem hearing with the headphones, I rebooted the phone but then ran into a problem with not hearing callers unless the headphones were used, or unless the phone was connected via Bluetooth...

I was told there is a known bug with this phone where the telecoil option is turned on and prevents callers from being heard.

He just went to Settings - Ease of access - More options, and turned Telecoil OFF.

PROBLEM SOLVED...

Also posted answer here:

Why is it that my phone has no sounds?

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thank you very much

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Thank you, man. I was worried that I'd need to get new phone at first. This absolutely worked!

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Skype laud not working

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You can start checking with new earspeaker.

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I have the same problem after replacing the screen touch. Any suggestions?

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the SIM card is loose I put a little piece of paper on top to fix this

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yathith will be eternally grateful.
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