2.0GHz, 2.3GHz, or 2.6GHz quad-core Intel Core i7 processor (Turbo Boost up to 3.8GHz) with 6MB shared L3 cache.

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Display screen won't turn on

My display screen won't turn on, but keyboard lights up. At work I can connect to an external monitor and use.

Wondering what needs replacing and cost?

Answered! View the answer I have this problem too

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This model has a recall on the video issue. You will need to take it to an ASP to have the issue verified and Apple should repair it for free: https://www.apple.com/support/macbookpro...


Print a copy of this before taking it in. I prefer an Authorized Service Provider for this repair, as Apple has no monetary incentive but the ASP will get paid for replacing the board by Apple.

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Appears the recall only applies to EARLY 2013 models. Best of luck with your issue!

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well here's the models:

Affected Models

MacBook Pro (15-inch Early 2011)

MacBook Pro (15-inch, Late 2011)

MacBook Pro (Retina, 15-inch, Mid 2012)

MacBook Pro (17-inch Early 2011)

MacBook Pro (17-inch Late 2011)

MacBook Pro (Retina, 15 inch, Early 2013)


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prior will be eternally grateful.
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