Display screen won't turn on
My display screen won't turn on, but keyboard lights up. At work I can connect to an external monitor and use.
Wondering what needs replacing and cost?
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This model has a recall on the video issue. You will need to take it to an ASP to have the issue verified and Apple should repair it for free: https://www.apple.com/support/macbookpro...
https://www.apple.com/support/macbookpro...
Print a copy of this before taking it in. I prefer an Authorized Service Provider for this repair, as Apple has no monetary incentive but the ASP will get paid for replacing the board by Apple.
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Appears the recall only applies to EARLY 2013 models. Best of luck with your issue!
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well here's the models:
Affected Models
MacBook Pro (15-inch Early 2011)
MacBook Pro (15-inch, Late 2011)
MacBook Pro (Retina, 15-inch, Mid 2012)
MacBook Pro (17-inch Early 2011)
MacBook Pro (17-inch Late 2011)
MacBook Pro (Retina, 15 inch, Early 2013)
