Release February 2011, identified by model number ELPH 300 HS - BD

4 Questions View all

lens error, lens will not retract

I can't take a picture and the lens will not retract. A message appears on the screen"

"lens error"

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Most likely the lens mechanism is jammed. This may happen because of dirt getting in - a few grains of sand will do it - or because the lens barrel got knocked.

Here's a general guide for resolving this type of problem.

And here's another, written by someone who I believe is also a iFixit contributor ;)

Was this answer helpful?

Score 2
Add a comment

Add your answer

Karin Warner will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 4

All Time: 127