The Samsung Galaxy S3 is a multi-touch, slate-format smartphone with eye-tracking ability, increased storage, and a wireless charging option.

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not able to receive sms

While I am able to send sms, I am not receiving sms.

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S3 Not Receiving Text Messages

If you still can’t receive a message try to check if you may have enabled the spam settings in your phone and if it is enabled then disable it.


Solution: Try restarting your phone first to reset your connection to your network. Once the phone has fully booted up make sure that it has sufficient signal coverage. Send yourself a text message and check if you can receive it.

If you still can’t receive a message try to check if you may have enabled the spam settings in your phone and if it is enabled then disable it.

Go to Apps through Home screen.

Tap Messaging.

Tap the Menu key.

On pop up menu select Settings.

Disable Spam Settings under Spam message settings section. When the checkbox next to this option is unchecked this means the option is disabled.

If the spam settings are disabled and you are still not receiving any messages then try to check the issue when your phone is in Safe Mode.

Turn the device off.

Press and hold the Power key.

When ‘Samsung Galaxy S III’ appears on the screen, release the Power key Immediately after releasing the Power key, press and hold the Volume down key.

Continue to hold the Volume down key until the device finishes restarting.

‘Safe mode’ will display in the bottom left corner of the screen. Release the Volume down key when you see ‘Safe Mode.’

Once in Safe Mode try sending yourself a text message. If it arrives then a third party app installed in your phone may be blocking the messages. Find out what app this is and uninstall it.

If however you are still not receiving text messages even in Safe Mode then proceed with backing up your phone data and do a factory reset.

Another cause of the problem is that the:

The inbox is full

You need to delete old messages regularly to free up space for new SMS. If the inbox is full, you might not be able to receive SMS.

What you need to do

Delete SMS or other content on your mobile phone.

Do the instructions below as a last resort as you will lose all data on your phone if you follow the steps below.

Turn off the device.

Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key.

When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.

When the Android System Recovery screen appears, release the Volume Up and Home keys.

Press the Volume down key to highlight ‘wipe data / factory reset.’

Press Power button to select.

Press the Volume down key to highlight ‘delete all user data.’

Press Power button to select and start the master reset. When the master reset is complete, ‘Reboot system now’ is highlighted.

Press the Power key to turn the restart the device.

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