Are These Charging Contacts Burned on my Surface RT?

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Microsoft Surface

Repair manuals and information for the Microsoft Surface line of tablets.

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shanonmc @shanonmc

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Posted: Apr 10, 2016

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Are These Charging Contacts Burned on my Surface RT?

So this has happened, not quite sure what to do, I've ordered a new charger, but also want to know if I should be replacing the charger port? Is there someway to clean it or is it toast? I have found the instructions and parts here, I could do it, just wondering if I MUST..... The Surface RT is working but I don't want to use it until I get this sorted out, I use it daily, but have other computers, will be going through withdrawal .... All help appreciated, thanks in advance.

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New charger arrive, the second I plugged it in I smelled burning, so I know it's not the charger, next step is replace the port and then if that doesn't work, get a new tablet ...

May 6, 2016 by shanonmc

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Eric Viitala @edesign

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eDesign Electronics

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Posted: Apr 10, 2016

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Replace the charger and clean the contacts on the tablet with some alcohol and use #0000 steel wool (very fine) to remove anything that will not come off w/ the alcohol. Make sure the tablet is off if and when you use the steel wool. You could also use a plastic bristled brush. Nothing too abrasive.

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I have already ordered a charger and didn't want to use it until I sorted out what to do with the port. Thank you so much for the advice! :)

Apr 12, 2016 by shanonmc

No problem. Thanks for the upvote.

Apr 12, 2016 by Eric Viitala

Did the new charger alone work for this? I also experienced this issue/problem.

May 2, 2016 by Tim Dowker

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New charger arrive, the second I plugged it in I smelled burning, so I know it's not the charger, next step is replace the port and then if that doesn't work, get a new tablet ... — shanonmc
I have already ordered a charger and didn't want to use it until I sorted out what to do with the port. Thank you so much for the advice! :) — shanonmc
Did the new charger alone work for this? I also experienced this issue/problem. — Tim Dowker