Frozen on load screen even after reset button has been pushed.

I go to turn on my tablet this morning and it won't move past the load screen. Tablet will not go into sleep mode, it will only reboot by holding the power button down until it cycles or by pressing the reset button on the back. I REALLY need to get the pictures off of this device. Is there any way to plug it up to my computer and view the files on it without being able to turn it on?

I have tried plugging it in, windows cannot find a driver for it, so it does not show up in my available disk drives.

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I'm having the same problem. Called support and was told it is a hardware problem and would have to take it to repair shop.


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Hmm I forget. I think @rany I forget the softbrick tool 3u? I can't find it now. And it's apparently free. But I don't know if it works for android. There's another one called ODIN. Don't get excited about this information. This is a careful process. Restoring devices wipes them of their data. We'll try to find a way to get your pictures back

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