My screen goes blank when I make a phone call

Question

Huawei Ascend G7

Repair information for the Huawei Ascend G7 smartphone. Released in 2014. Model numbers: G7-L01, G7-L03, G7-L11, G7-UL20.

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I'm using the Huawei ascend G7 and whenever I make a phone call my screen goes off and the volume goes low. What can I do to change this?

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Guenter Hildebrandt @klette Rep: 1k 14 5 1 · Answer 1 · 2016-04-02T14:07:44-07:00

Rep: 1k

14

5

1

Options

You have to switch off the proximity sensor:

Go to settings->Call->Proximity Sensor

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