Released on September 19, 2014, this 5.5" screen iPhone is the larger version of the iPhone 6.

867 Questions View all

How to fix iTunes error 4013?

I've already replaced the battery and the Charging port with the sound port. I'm still getting this error and want to know what exacttly is broken. I really think it's the Logicboard because i've tried quite everything whithout luck. I hope anyone with the same error can help me out. Also if i try to restart the iphone it causes a respring loop. It's not Jailbroken and on iOS 9.2. When its powering on it goes off after a few seconds and starts again. If you know whats causing this let me know. Thanks in advance.

Answer this question I have this problem too

Is this a good question?

Score 3
Add a comment

3 Answers

Most Helpful Answer

Error 4013 is corrupt NAND chip in my experience. If under warranty--have it swapped, otherwise out if warranty replacement is your best bet

Was this answer helpful?

Score 6


change the c.c port first dosent wok change NAND :)


Add a comment

Hi Max

Knowing that you already replace the battery, the charging port, having in mind you have updated iTunes and try few different original cables (with all USB ports on your PC/Laptop empty) there is one more think you can try:

This error could be caused by the lack of space for the update to install on your device. Try going to Settings>General> Usage – Make up some room in your memory.

Keep me posted

Was this answer helpful?

Score 1


I've already tried a few cables and also a virtual machine and a macintosh machine. For the space: I can't power the device on. It starts and power off after a couple of seconds.


You may need to change the battery again and make sure the battery is known good.


Add a comment

I have the same problem , I saw some posts on You -Tube. if you replaced your screen, the home button is not recognising your phone. Apple has updated their software want you to use the original screen display.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Max Mustermann will be eternally grateful.
View Statistics:

Past 24 Hours: 25

Past 7 Days: 96

Past 30 Days: 459

All Time: 5,362