The HP Chromebook 14 is a variant of the Google Chromebook line released September 11, 2013. Model number is 14-Q010DX.

9 Questions View all

Why is my screen blank?

I had some Chrome OS defective notices pop up all of a sudden. It required me to use the Chrome OS recovery utility to create a USB Recovery drive to re-install the OS. It worked, and things went back to normal...for a little while. Then the Chrome OS defective issue popped up and got fixed several more times, until finally...the screen would stay blank when the Chromebook was powered on. I could still hear the fan running, and see all the usual lights, like power on indicator light, etc.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Ultimately, purchasing a new 16GB SSD for $17 on ebay solved the problem and now the machine is running perfectly!

I didn't use the exact same brand that was in there, because this other one was the cheapest. Here's the title of the ebay posting I purchased the part from:

16GB SSD Hard Drive LSS-16L6G-HP 735314-001 HP 14-Q010NR Genuine (A01)

In the computer the part is mounted on the motherboard and underneath the motherboard, as you'll see when following one of the already available guides.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Stephen Jennings will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 9

Past 30 Days: 26

All Time: 230