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The March 2015 update of Apple's 13" MacBook Air features fifth generation Intel Core i5 and i7 processors, resulting in slightly increased performance and battery life.

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My MacBook will not boot properly

When I boot up my MacBook it comes up with a couple of windows that cannot be closed and nothing can be opened or closed, the Track Pad works only to move the cursor. The computer has not been dropped or had any liquid spilled on it.

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What's in the window?

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1 Answer

Most Helpful Answer

Hi,

as first perform NVRAM reset:

Command-Option-P-R Reset NVRAM. Release the keys after you hear the startup sound again, it might help

if not, try to boot in safe mode:

Shift ⇧ Start up in Safe Mode and report results then.

Regards,

Kris

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