laptop freezes at windows boot
Hi All, i'm hoping you can help me. i upgraded from Win7 to Win10 and occasionally my laptop will freeze when it starts loading windows if the ac adapter is plugged it. when i boot with the ac adapter unplugged, it starts fine. i've tried reloading windows a couple times but that didn't work. i'm 99% sure it's windows 10 causing this, because this never happened with windows 7.
thank you
Is this a good question?