Turntable does not work

Light in microwave is off and turntable stopped working at same time. Would appreciate any assistance you can provide.

Thank you

Anna F.

ndmother@verizon.net

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Chosen Solution

With both failing at the same time, (if they indeed did), I suspect the Main Control Board.

TurnTable

Cause 1

Turntable Motor

Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.

Cause 2

Touchpad and Control Panel

The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.

Cause 3

Touchpad

The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.

The Light

Cause 1

Light Bulb

The light bulb itself might be burned out. Replace the light bulb before replacing any of the parts associated with the light bulb

Cause 2

Main Control Board

Before replacing the control, check the light bulbs, sockets, and wiring. If these parts seem to be working properly, test the control board with a multimeter to determine if it sending the correct voltage to the light bulb socket. If the control board is not sending enough voltage to the light bulb socket, replace the control board.

Cause 3

Light Socket

Before replacing the light socket, replace the light bulb. If you replace the light bulb, and the light still doesn’t work, use a multimeter to test the light socket for continuity. If the light socket does not have continuity, replace it.

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Anna M Fantazier will be eternally grateful.
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