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Samsung Galaxy Mega 2 Android smartphone was announced on September 2014.

26 Questions View all

Why does my Samsung galaxy mega 2 turn itself off?

Everytime I charge my phone it turns itself off. I have to unplug the charger and take out the battery to get it to turn back on does anyone know why this is happening and how do I fix this.

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4 Answers

Can you take a picture of the charger port? Otherwise check the charger port for any dust blockage inside. Does the charger cable go in firmly? If there is lint and etc stuck in the charger port you can use a toothpick to get some of it out.

If that still doesn't work or the charger port looks fine, try using another battery.

Edit: If you get a stuck on Samsung white text logo boot loop try another battery first. Otherwise the next thing to try is updating the phone via Odin Samsung Firmware flash via computer then factory reset / wipe data in recovery as last resort (Has to be after you flash firmware update first).

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check into the charging system and let the battery always remain full never allow it reach 15%

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The answer ATT gave is here.

https://forums.att.com/t5/Samsung-Discus...

They stated it could be due to a update going wrong so make sure whenever you update your phone have it plugged in to wall power and have the unit relatively close to your wireless router.

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Mine shuts itself off at random times. I just recently noticed that it does it primarily when I've pushed pause on Netflix and not come back quickly enough.

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Mine does it too! Every time I charge it, and when it shuts off my power button doesn't work, so I have to take the battery out also! Very frustrating! Did u find a way to fix yours?

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mike will be eternally grateful.
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