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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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Why won't my iPhone turn on?

Recently, my Iphone 5s died from low power and I didn't charge it for a couple days. Yesterday I tried to turn it on after charging it for a while and it wouldn't start. I tried holding down the top button and the home button at the same time for 20 seconds and that didn't work either. I later tried to connect it to itunes to restore it, but it wouldn't come up as a device on itunes or on my computer at all.

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Chosen Solution

Does the lightning connector charger cable go fully into the port? The white plastic port of the plug shouldn't have a large gap between the bottom housing of the metal frame and the connector plug plastic part.

If it does then there is blockage in the charger port and it needs to be cleaned. Use a toothpick to clean it out and try charging it.

Is it stuck on the charging battery logo?

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There is no gap or logo at all. I have tried cleaning out the port and it still doesn't work

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Battery has probably gone bad. It's worth a try to replace it:

Repair guide:

How to replace the battery in your iPhone 5s

Where to get the part:

iPhone 5s Battery

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