Skip to main content

MacBook Pro models with 13" Retina displays manufactured beginning 2012.

4679 Questions View all
Question Closed

Can my computer be repaired?

I have a 2015 Mac book pro, 512gb, 2.9ghz, 16gb SDRAM. I bought it in July 2015. In December, I spilled water on the keyboard. I did everything right (after that crucial mistake, of course!): turned it off, turned it over, let it dry out, etc. After 2 days it wouldn't power on, so I took it to a local, 3rd party repair shop (which had good reviews, but was apparently sold a week or two before I brought my computer to them). Turns out it was the completely wrong place to take my computer, hence this post.

Long story somewhat short: They did a diagnostic test and told me it was the keyboard. They replaced the keyboard, but it still didn't work, and told me it was the power source. They replaced the power source and it still didn't work. Then, they spent several weeks trying to figure out what it was. They determined it was the logic board, and replaced that, but it still wouldn't boot. At this point they tell me that the SSD and the battery are also damaged (those have not been replaced). The whole thing has (obviously) become ludicrous, because what they are telling me is that the only thing not damaged is the retina display. Fortunately, because this has turned into such a debacle, I don't really owe them for much.

At this point I'm stumped with what to do (except get it back from this shop, clearly!). Do they actually know what they are doing? Is it normal that they weren't they able to see all the damage in the first place? Is there any way to salvage anything? I realize I probably sound clueless, but any help with what road to go down to get a working computer for as little money as possible would be greatly appreciated.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

When you go to a Doctor there is a degree on the wall. The problem is you don't know if this guy finished first in his class or last. It sounds to me like these guys bought a business with a reputation (thus using someone else's degree}

Now it's a botched surgery and you really don't know what they've done, or what's been switched.

So even if you get it to the top guy in the world you may not have much of a chance. I've fixed a lot of water damaged machines but this one would scare me now.

As for seeing the damage, you can't really. Sometimes you can tell where the water or liquid has been. Or see the red LSIs. This model has the most protected (from liquid damage getting to the logic board) that I have ever seen. But we need details of how much liquid, what kind of liquid and entry area.

At this point I would get it back (with the original parts) and report exactly which machine it is, and then see what it will do and won't and a complete history of what they say they've done. We'll see if there might be a chance, but I do not hold out any great hopes.

By the way the 2015 machine has a repairably score of 1/10. It doesn't get much lower.

Was this answer helpful?

Score 2
Add a comment
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 74