The Verizon Ellipsis Jetpack MHS800L is a 4G LTE mobile WiFi hot-spot designed to be pocket sized and portable.

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Why won't my device's battery charge when it is plugged in?

My device is plugged into a wall outlet via the charger. The charging cable doesn't appear to be damaged and everything else looks fine visually.

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Mr Betts,

I would assume that the internal battery is damaged or old, and wont hold a charge. If the battery is in state of needing replaced then your device may not even turn on.

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