A touchscreen smartphone made by LG released in September 2013 with the model number VS980.

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Loudspeaker not working after drop

Today I dropped my LG G2 VS980 while it was in its case. Immediately afterward, the main loudspeaker (near the microUSB port) stopped working. I later discovered, quite by accident, that I could get some sound by holding it vertically and holding the volume up button. From my searches, it seems most likely that the speaker came unseated, however I want to make sure I have been through all of my options before I attempt to disassemble the phone. I have rebooted with no success, and when combined with the fact that audio stopped working the second I dropped the phone (I had audio playing at the time), I doubt that it is a software problem. That said, I can provide software specifications as needed.

Thank you in advance.

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For the loudspeaker issue. The connection between the logic board and the loudspeaker is done by two golden pins on the logic board while the loudspeaker has two gold contact points.

As seen in image here:

Back of loudspeaker:


Front of loudspeaker:


This means that the screw you will need to re-tighten most likely will be the screw left of the battery. Which would be corresponding to the third column, last row in the image below:


You can use this guide to refer on how to remove the back cover:

LG G2 Teardown

The back cover is held on by plastic clips which are from the back cover housing of the phone. It really doesn't take that long to remove the back cover as that's basically the first and only step you need to do. Other than taking out the sim card slot.

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Thank you! I was hoping it wouldn't come to this, but your answer is much appreciated. I'll make sure to follow your directions if some miracle doesn't happen.

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Zarin Loosli will be eternally grateful.
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