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Released in 2014, this inexpensive laptop comes equipped with Windows 8.1 and 1TB OneDrive online storage.

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Why won't my laptop turn on?

When I press the power button, nothing happens. I have held it down for a few seconds, but it still does not turn on.

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Chosen Solution

First, check to see that the battery is charged. If it's not, plug in the power adapter and try to turn the laptop on again. It should light right up.

If your laptop still does not turn on after plugging in the power adapter, then you may have either a broken charger, or bad battery. Both of these can be purchased at your local electronics store.

HP Stream 11-d020nr Troubleshooting

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