Sony’s 20.1 megapixel camera designed to capture still images and video recording. Model number: DSC-W800.

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Cyber shot error codes?

I have had my Sony Cyber-shot DSC-W800 for over a year now and recently when I turn it on it displays an error code E;91:01!! What do I do? How do I fix the problem?

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@nickthetrick so did you check the flash like it was suggested in the link you posted?


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This error code could be related to the flash feature of the camera. I would suggest to reset the camera to the default factory settings. You can do this by going to the [Menu] and, then going to the [Main system Settings] and, pressing [initialize] to reset camera.

Also you can do a hard reset of the camera by taking out the battery and holding the power button for about 15 seconds. After that, you can return the battery to the camera and power it back on. If that does not work there could be a hardware issue and require a replacement of the motherboard.

For instruction for replacing the motherboard and troubleshoot refer to: Troubleshooting Page

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