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Hewlett-Packard began manufacturing personal laptop computers in 1993.

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My laptop doesn't read the wifi device in it

Hello guys, I'm sorry for the lack of hardware information but I don't think it will help solving the problem,

I bought this HP laptop corei3 like 6 month ago the WiFi worked fine, But suddenly today the wifi stopped and I restarted my laptop just to find the PC not reading the WiFi,

For example in my PC and device settings ( On windows 8.1) only shows the Bluetooth connection and that's it doesn't show the WiFi and the WiFi button you click to get to the WiFi menu doesn't show up

I clicked on Window button + S (for search) and typed WiFi it only shows Change WiFi settings that only now shows:

Ethernet connected ( The Ethernet cable that I connected ) + VPN and add a VPN connection that is the only 2 options

The wifi icon on the bottom right hand is gone only the Monitor icon is showing

Everything that I use to change my WiFi settings are gone the whole WiFi Thing is gone The only link to WiFi is the WiFi settings that only shows Ethernet I tried to type ipconfig ( Hoping I know what I am doing) This is what I get:

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : domain.name

Link-local IPv6 Address . . . . . : fe80::2cec:f2df:fe98:a258%3

IPv4 Address. . . . . . . . . . . : 192.168.1.109

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

Ethernet adapter VirtualBox Host-Only Network:

Connection-specific DNS Suffix . :

Link-local IPv6 Address . . . . . : fe80::1c2c:66dc:6265:65a6%29

IPv4 Address. . . . . . . . . . . : 192.168.56.1

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . :

Tunnel adapter isatap.domain.name:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . : domain.name

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :

IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2c80:110b:3a5a:1366

Link-local IPv6 Address . . . . . : fe80::2c80:110b:3a5a:1366%7

Default Gateway . . . . . . . . . : ::

Tunnel adapter isatap.{9943E098-BF5F-4532-ADC4-56200ECBC13D}:

Media State . . . . . . . . . . . : Media disconnected

Connection-specific DNS Suffix . :

If anyone need more information about anything or anything to do or what might happened or any way to fix it or any alternative I would be really grateful

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Hi, Have you checked in BIOS to see if there is a WifI enable/disable setting? Also I assume by device settings you mean Device Manager and that it doesn't show the WLAN adapter under 'network adapters' perhaps not even under 'other devices'? Have you done a 'scan for hardware changes' from Device Manager?

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Chosen Solution

If it's just three months old, it is still under warranty. Take it back in for repair.

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It's 6 month but I need alot of effort and time to get it to warranty as I don't live near the company that I bought it from, I'm like Hundreds of kms away :P

I will take that option as a last resort tho, I will install a new Operating System and see the results, It would be nice if someone told me how I can at least make sure 100% if the problem is in the hardware, Deeply from my heart thank you for replying

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I'm not sure about HP but companies like Apple will FedEx overnight a shipping box and have it back in 3 days and pay for the shipping if you live to far away from one of their outlets. Try calling their customer support.

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