Why can't I do a factory reset? Why does it keep rebooting?
I have a Prevail 2. Boost phone. The phone powers on, and loads everything. and about 20 seconds later it reboots. It will do this repeatedly, until the battery is removed. I tried power button & vol ^ button for a hard reset, selected wipe data/factory reset, then selected yes, and it showed confirmation of wipe, and gave the option to reboot now, and it rebooted back to my homescreen, same home picture, same apps, same lockscreen photo.........WHAT AM I MISSING?
Is this a good question?