repair broken piece that charges

Here's what I was told: In a nutshell NO for replacement parts

Hi Donna,

In behalf of the whole Fitbit team, you're very much welcome.

Regarding your question, we thank you for your support to our Fitbit products, however, we don't offer replacement parts and repairs for our trackers.

Please let us know if you have additional questions.


Kristina Lucila P. and the Fitbit Team

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I had received a fitbit HR Charge from my children for christmas. It lasted 4 months until the button went missing and now haven't been able to wear it. I just want to be able to repair it. where do I send it too for that.



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