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usb ports not working

usb ports can't detect any device ...what can I do?

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Hi, Have you checked in Device Manager to see if Windows says the USB ports are working properly? What is the model number of your laptop and what OS is installed?

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Yes I have checked in device manager and it shows that usb ports are working , but they can not recognize any device . my OS : windows 8.1

model: g6- 2162se

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Hi, Can you check with a 'self powered' USB device, like a camera or a mobile phone. This will prove whether it is lack of power (+5V) being supplied to the USB device or if it is a 'data problem.

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I connected a mobile phone , the phone is charging, but it is not recognized at all

I am sorry I forgot to mention that i have 3 ports one of them is working properly , the other 2 are not .

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Hi,

Check out solutions in this link.

https://www.wiknix.com/usb-device-not-re...

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How long have u left the device in there for because with most laptops and pcs it scans the device then it pops up and that's can take up to ten minutes

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