HP Laptops designed for home and home office use.

591 Questions View all

usb ports not working

usb ports can't detect any device ...what can I do?

Answer this question I have this problem too

Is this a good question?

Score 1


Hi, Have you checked in Device Manager to see if Windows says the USB ports are working properly? What is the model number of your laptop and what OS is installed?


Yes I have checked in device manager and it shows that usb ports are working , but they can not recognize any device . my OS : windows 8.1

model: g6- 2162se


Hi, Can you check with a 'self powered' USB device, like a camera or a mobile phone. This will prove whether it is lack of power (+5V) being supplied to the USB device or if it is a 'data problem.


I connected a mobile phone , the phone is charging, but it is not recognized at all

I am sorry I forgot to mention that i have 3 ports one of them is working properly , the other 2 are not .



Check out solutions in this link.



Show 2 more comments

Add a comment

1 Answer

How long have u left the device in there for because with most laptops and pcs it scans the device then it pops up and that's can take up to ten minutes

Was this answer helpful?

Score 0
Add a comment

Add your answer

siekogalaxy will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 8

Past 30 Days: 51

All Time: 770