Fix Your Stuff Community Store

Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

3531 Questions View all

Options

After Screen replacement, cannot hear or talk on phone calls

So I dropped my phone and shattered the screen. I ordered a new screen to replace the old one. Now, The loud speaker does not work when calls are coming in or play music. The ear speaker works when listening to memos or voicemails, but as soon as I call someone i get nothing, not even a ringing tone. I figured I will at least replace the loud speaker, but I'm worried something more may be wrong with the phone. Any help is appreciated!!!

Answer this question I have this problem too

Is this a good question?

Yes No
Score -1
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

Not sure why your loudspeaker would not be working, when doing a screen replacement. I would first try a soft reset by holding the home button and then power button until apple icon come on, see if the loud speaker or ear speaker are working. If not take phone apart, did you wear gloves during the repair if not clean the connectors with 91% alcohol because oil can cause problems, then make sure to clean the brass parts lightly on the speaker too, make sure the ear speaker is lined up correctly and test phone again.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Tyler will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 89