scanner but not printer picked up

why does my laptop pick up the scanner and not the printer

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What operating system are you using? Did you install the specific Epson software on your machine or did your operating system automatically detect the scanner?


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If we suppose your computer runs a Windows OS:

Windows picked up the scanner because it has a generic driver (sort of) for scanners and cameras which is called WIA. This gives you basic functionality without installing specific driver software.

In order to use both the scanner and the printer, you must install the Epson driver. You can find the driver installer here. Download the installer, run it, and follow directions.

Usually, you should disconnect your scanner/printer before installing the driver. When you're done, reconnect it and turn it on. Windows will then automatically detect both the scanner and the printer.

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