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How do I remove the camera inside my PTZ dome?

My hi speed dome camera has been working for over a year. Now the telephoto zoom is stuck in the far position. How do I remove the camera, or check for the zoom failure?

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Hello … If you remove camera from ptz dome camera than what will be the function of camera ??? …

But still you can open it from top and remove the strip of camera. It is easy.

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Richard Pierpont will be eternally grateful.
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