The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

488 Questions View all

Screen suddenly went black. Can hear startup sound, tried everything.

Hello, I have a Macbook Pro less than a year old, I was browsing normally and the screen went totally black. If I force shut down and turn it on again I can hear that startup sound - but that's it. I've tried everything, rebooting the crtl - option - p - r etc. When I do this, I hear "For english, press the return button" but that's it. It charges and the caps lock light turns on and off again normally. Please help!

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

Ever fixed something? That’s Genius.

Share your repair story with #ImAGenius

We Are All Geniuses

Share your repair story with #ImAGenius

2 Answers

Chosen Solution

Given the age I would recommend you visit an Apple Store to have them service it under warranty. You clearly have a major issue here.

Was this answer helpful?

Score 2
Add a comment

It sounds like your Screen died suddenly. They work until they don't anymore. If your display adapter went bad, the motherboard will need to be replaced. Either way, take it to the Apple Store and they can fix it up for you.

Was this answer helpful?

Score 0
Add a comment

Add your answer

annads will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 100