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The HTC Desire 816 features a 5.5-inch display with a 1280x720 resolution, 13 mp rear facing camera and HTC BoomSound.

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Why cant charge my phone?

my phone died and wont charge. I plugged it in the wall for 2 or 3 hours and the light never came on. is there a short somewhere? this phone is brand new.

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If the phone is brand new take it back on warranty

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1 Answer

Could be a bad charging port. If you can try a different cable and see if you get better luck. If the result is still the same, I'm almost sure your Charging port is bad and needs replacement.

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