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Released March 2006, identified by model D620 on the keyboard bezel.

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Why am I getting a blank screen after power on?

Put new battery in, still only see blank screen.

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It would help if we knew what model you had. Can you give us your full serial number so we can look it up.


Doctor, I'm sick, heal me on the phone. Please put some effort into your question.


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1 Answer

Now, some of these D620s shipped with NVIDIA graphics chipsets. If you remember back in the day, there was a lawsuit and recall regarding these chipsets failing prematurely due to heat-related damage. One of the symptoms of a failed graphics chipset is the screen turns on but stays blank. If you plug in an external monitor using the VGA port and you get garbled or no output, that's a guaranteed failed graphics chipset.

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