Why can't I restart my laptop?
I was watching youtube & suddenly the video freezed but the music still blared. I waited for 10 minutes with a hope that it was just an occassional lag. When i could no longer contain my patience, I pressed the power button & did it once again to restart properly, but to no avail. The screen only showed the buffer cycles & nothing else happened. Some time later, i restarted the device & some advanced choices appeared on the screen: 1) reboot the lappy & sacrificing my files or 2) reboot it & save the files in my microsoft account. I didn't choose both because I was afraid that my Microsoft Office might be wiped out of the desktop- it happened one time ago. So, what should I do?
Is this a good question?