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Model A1311 / Mid 2011 / 2.5 & 2.7 GHz Core i5 or 2.8 GHz Core i7 Processor

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Screen will not power up

Just one day went turn on my imac and there is a start up chime and you can hear fans and everything. Once its had a bit of time for start up if you hit escape for example you can hear the notification sound like normal. As far as I can tell its starting up but display isnt outputting anything. I have tried hooking it up to 2 different external displays and nothing goes through. Any ideas?

Answered! View the answer I have this problem too

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There was a recall on some of the 2011 models for this issue . Please give us the last four figures of your serial number (located on the bottom of your stand).

UPDATE 3/24/16

MacBook Pro Repair Extension Program for Video Issues

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*******FDAS That is the last 4 figures thanks


mine does the same thing the last figures on my serial number are dhjr


Everyman changed their policy and I am no longer able to look up machines by the last four serial number. THE LINK ON THE RECALL PAGE IS DECEPTIVE AND ONLY TELLS YOU THE ORIGINAL COVERAGE. IF YOU SUPECT YOU HAVE THIS ISSUE YOU HAVE TO TAKE IT IN to an Apple Sore or an ASP. Do it quickly as this program was announced in February of 2015 and they may try to cut it off shortly.


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Jarrenc1 will be eternally grateful.
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