Released in June 2013, the Galaxy Mega is a 6.3" smartphone featuring a 720P display, dual-core processor, and an 8 MP camera.

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Why when I open my phone, samsung logo always appear

what happen to my fhone? when i open, it stuck at samsung logo. i wait 3-5 minutes it still same. can help me?

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Chosen Solution


Sorry to hear about your issue. I have researched and found some solutions that you can try using to get back into your phone.

Let me know if you're still facing issues.


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Most Helpful Answer

You may have a stuck power button . this happened to my daughters phone and this is what we did. Try tapping the phone against your hand just above the power button to try and tap it free

we also did the compressed air around the power button. the final fix that worked best and longest was to squeeze the power button on the inside . Heres the instructions we followed and the worked quit well

hope this helps

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