My Kindle won't charge over 2%!

I ran across this problem a day after I had fully charged it. It shows that it is charging with a the charging symbol, but does not go over 2%. I tried Factory Resetting it, Hard Power Button Reset, and going to Amazon Tech Support, but nothing help. My old kindle charged fine with the cords I'm using, so I'm assuming the battery or charging port is the problem. Am I right in assuming that?

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