Rep: 61
3
1
I have replaced my iPhone 6 screen, and ever since I have changed it I have had problems when activating my Touch ID.
When activated, the screen is unresponsive and sticks. I have to restore the phone and then not activate the touch ID for it to work.
Has anyone had this problem?
Is this a good question?
Rep: 61
1
1
Check the connection for the flex cable of the home button. Or you might need to replace the cable. Take a look at this
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I am taking back to the shop tomorrow, what is happening that the phone is sticking and you need to just turn press the off button and unlock the phone and it works for a while and then sticks again. Could this be the cable issue?
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5 Comments
Did you replace the touch ID?
by Jake
No, just the screen has been changed.
by John Phillips
Take the phone apart and make sure the cable behind the back light metal shield is securely connected to the touch ID button. Also make sure it is well connected to the motherboard.
by Jake
What Jake said. Sounds like, guessing, the cable to the home button and the back plate are not secured
by iMedic
I am taking back to the shop tomorrow, what is happening that the phone is sticking and you need to just turn press the off button and unlock the phone and it works for a while and then sticks again. Could this be the cable issue?
by John Phillips