Complete disassembly and installation guides for most iPods, including iPod Original, Mini, Shuffle, Nano, and Touch.

6839 Questions View all

error (-23) can't Restore and update

error (-23) can't Restore and update

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

2 Answers

Chosen Solution

Your device or computer might have a hardware issue that stops the update or restore from completing.

Check that your security software and settings aren't blocking your device from communicating with the Apple update server.

Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.

Make sure that your security software and settings are allowing communication between your device and update servers.

If you still see the error message when you update or restore, contact Apple support.

Was this answer helpful?

Score 1
Add a comment

The hard drive has failed, you would need to installed a new hard drive.

Was this answer helpful?

Score 0
Add a comment

Add your answer

aras will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 33