Windows RT tablet will not turn on. Power light is on charger. Can this be repaired? Microsoft says no. How do you determine if it is a battery issue vs hardware or software?
The power light is on at the charger connection to the tablet. The tablet is over 2 years old. How long do the batteries normally last? If I open it up I do not understand what to do next?
Is this a good question?
Rep: 449k
11
366
1.4k
Hi,
Is there any indication on the tablet that the charger is connected? Without power either external or internal (battery may be to low to start tab) nothing will work. That is the first step - determine if power is reaching the board, which means opening it up and progressing from there. It may be simple like a faulty power socket, but then again it may not be that easy and without schematics, tools etc it will be very difficult.
It may be better to try and sell it as "faulty, good for parts" whether as individual parts or complete is your choice, (here is a link to show you how to dismantle it Microsoft Surface Teardown ) to try and recoup some of the cost
Was this answer helpful?
Hi, Bruce
Have you tried solutions 1 & 2 from this link?
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 1
All Time: 163
